All our travel arrangements are made on a private and individual basis to allow you complete freedom in choosing an itinerary suitable to you and your group’s needs. All itineraries, both within the brochure and on our website, are designed simply to give you a flavour of what is available and can be tailor made to suit your preferences. We can make reservations for international LATAM flights up to 11 months in advance and would recommend you start to make ground arrangements in the Falklands up to 3 years in advance.
We will endeavour to advise you of any changes that may have occurred at the time of making your booking or prior to your arrival in the Falkland Islands. Whilst every effort will be made to uphold your chosen itinerary alterations may have to be made at short notice due to reasons beyond our control. We reserve the right to re-arrange itineraries if unforeseen conditions demand such action.
The Falklands are an ‘off the beaten track’ destination and whist suppliers endeavour to supply a high degree of service, the weather does play a large role in the smooth running of your programme. Domestic flights can, on occasion, be delayed or rescheduled. ITT in these circumstances will do their upmost to ensure the smooth running of your programme, but an adaptable attitude and degree of flexibility may sometimes be required.
On rare occasions the MoD flight/LATAM flight may be delayed either inbound or outbound. In all circumstances ITT will do their very best to help with rearrangements or extra accommodation if needed, but please note that ITT cannot be held responsible for under any circumstances in the event of a delay. Any extra expenses i.e accommodation, food, extra tours, etc will have to be met by you/your clients.
We would strongly recommend that at the time of booking you take out adequate travel insurance to cover cancellation charges, luggage claim and medical expenses in the event of an accident. It is strongly recommended by the Falklands Islands Government that all visitors have adequate travel insurance of at least USD 200,000 which includes cover for aero medical evacuation. The level of insurance required for the Falklands may differ from any existing travel insurance policy, so please check it covers aero medical evacuation.
The Falklands are a small, unique destination which makes it perfect for exploring and discovering the wildlife without crowds of other people. Travel around the islands is via our internal air service - an 8-seater Britten Norman Plane, which can be restricted to weight allowance and luggage allowance. The timings and routings are announced each evening prior to departure and although ITT will take into consideration any requests for early/late flights, it is not always possible for the airline to accommodation such requests.
For safety reasons the luggage allowance is set to 20 kg per person (including hand luggage). If you believe that you may travel with more than 20 kg each, please let ITT know as soon as possible so we are able to inform the airline.
Excess baggage will be charged at GBP 1.55 per kilo, per flight.
Once services have been confirmed ITT will request a deposit payment of GBP 200 per person. Depending on the destinations chosen there may be an additional component to the deposit requirement and this will be specified on your final confirmation/quotation. The deposit payment will be non-refundable. A booking will only be a confirmed booking once we receive the deposit payment.
In addition, the following fees would be applied based on the date ITT receives written notification of cancellation:
Telegraphic/Bank Transfer: to our account in the United Kingdom (details available on request). A bank charge of between GBP 8 (USD or EUR equivalent) is levied on transfers and should be added to the total amount.
All charges are levied by the bank and not by ITT. The client/booking company will be responsible for all bank charges.
Accommodations outside of Stanley provide catering on a set menu basis (as opposed to a la carte) and it is therefore recommended that travellers advise ITT in advance of any special dietary requirements or food allergies so we are able to pass this information on.
Likewise, if you have any medical information/disabilities that we need to be made aware of please inform us sooner rather than later so we can inform hosts/tour guides, etc.